GALATEO COURSE: MODERN ETIQUETTE and CULTURE OF COMMUNICATION

Elevate your personal and professional presence with our Galateo course – course of modern etiquette and communication!

Designed for individuals who want to feel confident in any social or business setting, this program offers essential skills for polished interactions, respectful behavior, and cultural awareness.

Participants will learn the fundamentals of effective communication, proper greetings, business etiquette, event protocol, and professional conduct. The Galateo course of modern etiquette also covers dining etiquette, dress codes, gift-giving, telephone and public behavior, transportation manners, and the art of being a gracious host or guest.

Through practical guidance and real-life examples, you will develop confidence, refine your social intelligence, and build the tools needed to succeed in modern society.

Become the best version of yourself—poised, respectful, and socially confident.

Galateo course

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Modern etiquette

Norms around politeness, inclusivity, boundaries, and language evolve quickly. “Common sense” no longer guarantees appropriate behavior—conscious learning does.

You can choose the topic/topics of the Modern Etiquette that you need to deepeen from the table below!

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About the course

MODERN ETIQUETTE and CULTURE OF COMMUNICATION COURSE PROGRAM

The program of our Galateo course of modern etiquette includes several modules . You may choose the modules of your interest!

Choose your modules here

MODULES
1.Culture of communication A deep dive into how people connect and understand one another. Topics include:	The foundations of respectful communication Verbal communication techniques: clarity, pacing, tone Non-verbal cues: facial expressions, posture, gestures, eye contact Emotional intelligence and empathy Active listening skills and avoiding misunderstandings How communication differs across cultures and generations
2. Etiquette and good family manners Guiding principles for building healthy family relationships. Participants learn:	Respectful speech and tone at home Responsibilities, cooperation, and shared tasks Setting boundaries politely Resolving conflicts calmly Courtesy toward elders and younger family members Creating traditions of respect within the household
3. How to greet and address someone correctly Mastering the first impression. This section covers:	Proper introductions in formal and informal settings Handshakes, bows, kisses on the cheek, and cultural variations Using titles, honorifics, and respectful forms of address Introducing people of different ages, ranks, and roles Greeting etiquette at work, events, and in public
4. Forms of Business communication Polished, professional communication for the workplace. Includes:	Proper exchange and handling of business cards Professional email and letter writing Structuring business correspondence Etiquette for holiday greetings, invitations, and thank-you notes Maintaining a professional presence online and offline
5. Organizing corporate events Practical etiquette for planning and hosting company events. Participants learn:	Types of corporate events and their purposes Setting the right tone and atmosphere Invitation protocols and guest management Seating arrangements and program flow Etiquette for awards ceremonies, anniversaries, luncheons, etc.
6. Fashion, style, and dress code How personal appearance communicates confidence and respect. Topics cover:	Understanding dress codes: casual, business casual, business, cocktail, black tie Choosing appropriate clothing for work, events, and travel Grooming standards and accessories Balancing personal style with professionalism Cultural differences in appearance expectations
7. Organization of formal and informal receptions The art of hosting and participating in receptions. Includes:	Invitations, RSVPs, and welcoming procedures Hosting duties vs. guest responsibilities Standing receptions, buffet receptions, seated dinners Seating arrangements and protocol order Toasting etiquette and conversation strategies
8. How to be a good host and a good guest Building gracious social relationships. Participants learn:	Preparing the environment to welcome guests Hospitality principles: attentiveness, comfort, respect Being a considerate guest: timeliness, gifts, and behavior Handling difficult situations with tact Leaving a positive, lasting impression
9. Etiquette and good table manners Comprehensive dining etiquette for all settings. Topics include:	Formal and informal place settings Continental and American styles of dining Handling cutlery, glassware, and napkins Passing food, ordering in restaurants, and polite table conversation Eating difficult foods elegantly Host and guest duties at the table
10. Telephone communication Professional and courteous behavior on the phone. Covers:	Phone etiquette for personal and business calls Proper greetings, tone, and ending conversations Polite voicemail and message-taking practices Dealing with misunderstandings or difficult callers Video call etiquette and online meeting behavior
11. Principles of behavior at work Creating a respectful and productive work environment. Participants learn:	Office hierarchy and professional respect Punctuality, reliability, and accountability Confidentiality and workplace ethics Team collaboration and conflict resolution Meeting etiquette and professional boundaries
12. Behavior in public places and on the street How to behave thoughtfully in shared spaces. Topics include:	Respect for personal space Queueing rules and public courtesy Noise control and phone use Behavior in parks, malls, and cultural spaces Helping others while respecting privacy
13. Etiquette and good manners on the road Promoting safety and courtesy for all road users. Includes:	Polite driving habits and communication through signals Respect for pedestrians and cyclists Road sharing, merging, and parking etiquette Handling stressful situations calmly Avoiding aggressive or unsafe behavior
14. Public and private transport etiquette Respectful behavior while commuting. Participants learn:	Priority seating and assisting people with needs Handling luggage, seats, and shared space Conversation volume, phone etiquette, and personal hygiene Boarding and exiting politely Taxi and ride-share etiquette (payment, tips, safety)
15. How to give gifts and compliments The art of thoughtful and tactful expression. Covers:	Appropriate occasions for giving gifts Choosing culturally and personally suitable gifts Wrapping, presenting, and accepting gifts Giving genuine compliments without overstepping boundaries Responding gracefully to compliments

Studying Modern Etiquette & the Culture of Communication is increasingly important today for several key reasons:

1. Communication is more complex than ever

We interact across many channels—email, messaging apps, social media, video calls, and in-person—and each one has its own expectations. Modern etiquette helps people navigate these differences smoothly and avoid misunderstandings.

2. Professional success depends on strong interpersonal skills

Employers and clients value clarity, respect, and professionalism. Knowing how to communicate appropriately in meetings, networking situations, and digital correspondence directly impacts career growth and credibility.

3. Globalization requires cultural awareness

Many people work and socialize across cultures. Understanding etiquette helps prevent unintentional offense, builds trust, and makes cross-cultural collaboration more effective and respectful.

BEGINNING DATES OF THE COURSE MODERN ETIQUETTE AND COMMUNICATION

Our Galateo course of modern etiquette and communication in Florence can start on any day requested.

SCHEDULE AND PRICES OF THE COURSE OF MODERN ETIQUETTE AND COMMUNICATION:

Our Galateo course of modern etiquette and communication can be scheduled in the following way:

Individual course	Course days	Schedule	Price
6 hours per week	Monday, Wednesday, Friday	9am-11am OR 3pm-5pm	€380
10 hours per week	Monday-Friday	9am-11am OR 3pm-5pm	€600
20 hours per week	Monday-Friday	9am-1pm OR 2pm-6pm	€1160

Course type	Course days	Schedule	Price
6 hours per week	Monday, Wednesday, Friday	9am-11am OR 3pm-5pm	€380
10 hours per week	Monday-Friday	9am-11am OR 3pm-5pm	€600
20 hours per week	Monday-Friday	9am-1pm OR 2pm-6pm	€1160

On request the course schedule can be changed and all the programs can last more hours.

The fees include:

Notebooks and lesson materials

Enrollment fee

Taxes

Certificate of attendance at the end of your course

Use of our facilities, library and media

MINISTERO DELL’ISTRUZIONE, DELL’UNIVERSITÀ E DELLA RICERCA

Our school is recognized by the Italian Ministry of Instruction, University and Research.

Offers and discounts

For 2 participants in the same course, discount of 20%
For 3 participants in the same course, discount of 40%
For 4 participants in the same course, discount of 50%

For self-composed groups please request an estimate writing to the following e-mail address: info@galilei.it or at info@istituto-galilei.com

Additional Services

Upon participants’ request, the program of our Galateo courses of modern etiquette can be combined with our guided visits of the city.

Our Italian Galateo courses can be easily combined with an Italian language course or with any Italian culture course.